30-Day Money Back Guarantee

The ASP.NET Web Hosting and ASP.NET Reseller Hosting plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account.

Our refund policy does not apply to any additional items or services; this includes but is not limited to POP accounts, Real Audio®/Video® and MySQL. Also not included are Domain Parking services, Domain Registration, as well as Reseller programs. No refunds are available after 30 days. In order to cancel service, you must create a support ticket to our support/billing department from control panel. Please do not email us for any cancellation. We do not monitor any incoming email. CheapDotNet's customer service representatives will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service.
The 30 day money back guarantee does not apply to account renewals.

Accounts cancelled/terminated by CheapDotNet for violating our Terms of Use do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Please allow 4-6 weeks for refunds of check or money order payments. Additional processing fees apply for T/T refunds.